My Account

Use these settings and features to get the most from your Denver Public Library card.

Holds

  • Place a hold in the library catalog to add yourself to the waiting list, or transfer items to a different Denver Public Library location. Check the status of your holds in My Account
  • Receive holds notices by text or email, or phone. Set your preference in My Account
  • Choose a default pick up location for your holds. Your default location is the branch where you originally registered. If this is not your preferred library choose a new location and select the “always use this pickup location” option
  • Suspend your holds while on vacation. Suspended holds will continue to move up the holds list, but will not be made available to you until reactivated

Hold Limits

Full privilege cardholders are limited to 30 total requests. Suspended requests and requests with Hold Shelf and Hold in Transit status do not count against the 30 request limit. 

Prospector

Customers who have reached their 30 request limit are prevented from placing Prospector requests.

WorldCat

Each customer is limited to a total of 10 WorldCat requests at any given time. WorldCat requests are tracked through ILLiad’s separate Request It system and will not display in your Denver Public Library account until they are actually received at Denver Public Library.

Note: Provisional cardholders may request up to 10 Denver Public Library items but are ineligible for Prospector and WorldCat.

Items in Hold Shelf status are ready for pick up and will remain on the hold shelf a total of 7 days.

See checkout and renewal periods for specific materials.

Notifications

Set your notification preference in My Account to be notified about overdue items and requests that are ready for pick up. Customers with email or text notification also receive courtesy reminders/automatic renewal notifications one day before an item is due.

Text Notification Service Interruption

Circulation text notifications are currently being impacted by changes several large wireless carriers have made in their handling of SMS messaging. We are investigating a sustainable solution to this problem but are unable to offer text notifications at this time.  Please consider setting your email or phone number as your preferred method of communication.

To do this:

  • Login to My Account
  • Select the "Contact Information and Preferences" tab
  • Select the "Email Address" or the "Phone" number where you wish to receive notices
  • Select the "Submit Changes" button

Courtesy Reminders ​and Automatic Renewals ​for Items Nearly Due

Our system will automatically attempt to renew eligible checked out items one day before they are due. ​Choose email or text notification to receive a courtesy ​notification regarding automatically renewed items and items that are coming due. Overdue notices​ for items not eligible for renewal are sent​ at 7, 14, and 21 days overdue. English and Spanish notification options are both available.

Email Notifications of Saved Searches

Get email notifications for your frequent searches. Search the catalog for what you are looking for and click on “Save Search.” Give the search a name, choose to run it weekly or monthly and you will receive an email when the library adds new items to our collection that match your search.

Reading History

Opt in to save your reading history. Items will display on your Reading History upon their return. View your history by title, author, check out date, format or lending library. Delete individual titles that you don’t want to keep. You may discontinue your Reading History at any time and all records will be erased.

Print, Email and Save Lists

Add titles from your search results and email, print, or save your lists. Click on “Add to My List” to create a Working List for a single session, or sign in to My Account to save lists that you can refer to later. Manage your lists by deleting titles, or by moving items from one list to another. Students and researchers can format lists for bibliographies.

Text a Call Number

No need for pencil and paper, text a call number to yourself or a friend by clicking on the cell phone icon (cell phone) next to the availability information for an item.

Request Items Not Owned by DPL

If you are unable to locate the material you need in our online catalog, you may request it from another library system or the Library may choose to purchase it.

Cultural Partners

The MY Denver Card provides all Denver students ages 5 to 18 free access to Denver recreation centers and may be used as a library card.