Services for Persons with Disabilities

Updated July 2026

Denver Public Library is committed to providing fair and equal access for all people who wish to use the library and its collection with adaptive technologies available at the Central Library and many branches.

To request ASL, CART, or other disability related accommodations, contact info@denverlibrary.org or call 720-865-1111. Please allow a minimum notice of 5 business days.

Questions or feedback may be submitted on our accessibility form.

Visual Access
Physical Access
eBooks, Audio eBooks & Streaming Movies
Other Denver Public Library Special Services
Local
Colorado
National

Visual Access Workstation Equipment

Jaws for Windows Screen Reader

This screen-reading software works in conjunction with a speech synthesizer to assist the person who is blind by speaking what is on the computer screen. Jaws for Windows can also be used to browse the Internet.

Merlin ultra – Full HD Video Magnifier

Merlin ultra enables individuals with low vision to read print books and magazines, view photos and more – in color, black-and-white, or enhanced high-contrast positive or negative viewing modes. Merlin ultra has 3 different preset color combinations for both text and background to provide improved viewing when reading plus ability to enlarge or reduce the image in seconds. (Available only at the Central Library, Reference Services, Floor 3).

Dragon Dictate Voice Recognition Software

Voice recognition technology allows users to speak directly to their computers and is helpful for people who have significant difficulty using the traditional mouse and/or keyboard. Dragon Dictate offers the capability of using the computer completely hands-free.

The equipment listed above is available at the following locations (unless otherwise indicated). For further information please call or visit:

Community Technology Center | 720-865-1706
Blair-Caldwell African American Research Library | 720-865-2401
Pauline Robinson Branch Library | 720-865-0290
Rodolfo "Corky" Gonzales Branch Library | 720-865-2370

Physical ADA Workstations

Available at Central, Blair-Caldwell, Pauline Robinson and Rodolfo "Corky" Gonzales. Hardware includes trackball mice, large print keyboards, headphones/microphones, and adjustable tables.

Equipment for the Deaf or Hard of Hearing Customer

ASL Interpretation

American Sign Language (ASL) video calling via Sorenson ntouch or Purple at ADA workstations in the Central Library's Community Technology Center.

eBooks, Audio eBooks & Streaming Movies

Overdrive eBooks and Audio eBooks

Overdrive* offers several Accessibility Features including the ability to:

Enable dyslexic font on the Overdrive website or in the app
Enable the high contrast option on the OverDrive website
Change an ebook's font size in the OverDrive app
Browse the OverDrive website with a screen reader
Read accessible eBooks on your computer or mobile device with native screen readers

*Library card required

Kanopy Streaming Video

Kanopy* offers the following Accessibility Features:

Enable closed captions, subtitles, and transcripts
Use Kanopy's website and video player with screen reader technologies on desktop browsers, and iOS and Android devices

*Kanopy is limited to Denver residents with a library card

Other Denver Public Library Special Services

Program Accommodations

For accommodation requests regarding library programs, please contact programs@denverlibrary.org.

Home Delivery Programs

We offer Home Delivery service to anyone in the City and County of Denver who is unable to get to a library. To get started, call 720-865-1351 or email homedelivery@denverlibrary.org. Request Service.

Bookmobile

The Denver Public Library has two bookmobiles that make scheduled stops around the City and County of Denver for the convenience of those who are unable to visit the library. Please view the schedules online or call 720-865-1114.

Service Animals

The Denver Public Library welcomes service animals in its facilities. Under the Americans with Disabilities Act (ADA), a service animal is generally a dog that has been individually trained to perform work or tasks for a person with a disability. In certain circumstances, trained miniature horses must also be accommodated as required by the ADA.

Service animals must be under the handler's control at all times. They should be harnessed, leashed, or tethered unless these devices interfere with the animal's work or the handler's disability prevents their use. In those situations, the handler must maintain control through voice, signal, or other effective means.

Animals whose sole function is to provide emotional support, comfort, companionship, or therapy are not considered service animals under the ADA and are not permitted in library facilities where pets are otherwise prohibited.

Service animals are expected to remain under the handler's control and behave appropriately in the library. A service animal may be asked to leave if it is out of control and the handler does not take effective action to control it, or if the animal is not housebroken. Examples may include persistent barking that is not related to the animal's trained task, aggressive behavior such as growling or lunging, repeatedly jumping on people, or relieving itself indoors. If a service animal must be removed, the individual with the disability will still be offered the opportunity to obtain library services without the animal present.

Visit denvergov.org for more information and guidance on service animals.

Local Agency Resources

Accessibility Services
Disability-related information and resources to help you plan your visit to the Mile High City, including the Denver Disability Resource Guide.

Atlantis Community
info@atlantiscommunity.org 303-733-9324 or 1-877-262-6525 (Voice) 720-386-1633 (Video Phone for D/deaf and hard of hearing users only)
Provides support service for people with disabilities including housing resources, financial management, advocacy, peer counseling, resources, independent living skills training, and moving people from institutions into homes of their own.

Denver Division of Disability Rights 201 West Colfax, Dept. 1102 Denver, CO 80202.
DisabilityAccess@denvergov.org 720-913-8475 (TTY)
Coordinates the City and County of Denver’s efforts to ensure compliance with Title II of the Americans with Disabilities Act.

Denver Office of Sign Language Services 201 West Colfax, Dept. 1102 Denver, CO 80202.
720-913-8487 (Voice) 720-458-8486 (VP) 720-913-8484 (TTY)
Ensures access for Deaf, Deaf-blind, and hard of hearing people to all Denver government programs, services, and events by providing sign language interpreters, Computer Access Real-time Translation (CART), and assistive listening devices for amplification, upon request; as well as system advocacy, and comprehensive information and referral resources.

Colorado Talking Book Library 180 Sheridan Blvd. Denver, CO 80226.
303-727-9277 or 1-800-685-2136 (Voice)
Dedicated to providing free library service to individuals who, because of a variety of disabilities, are unable to read standard print books.

Assistive Technology Clinic
Call 303-315-1280 for an appointment.
CIDE's Assistive Technology Clinic provides one on one services for individuals with disabilities to improve the overall health and function of children and adults across the lifespan through the acquisition and use of appropriate assistive technology.