COVID-19 Closure: Frequently Asked Questions

Will book drops be open?

Book drops are now open at all locations with the exception of the Byers and Smiley branch libraries.

I placed a hold, when will it be available?

See the Curbside Holds FAQ for details.

What if I have holds ready for pick up?

If you have received a notice that your holds are ready to pick up, see the Curbside Holds Pickup page for details.

I have items overdue. How can I return them?

Book drops are now open at all locations with the exception of the Byers and Smiley branch libraries.

I've kept these so long, why bring them back now?

Book drops are open, Curbside Holds Pickup is now in full swing and others may be waiting for your items.

Why has my due date changed?

Thousands of items from before the closure are coming due. Due dates have been staggered to avoid exceeding the limits of our notification system.

Can I request items while the library is closed?

New holds can be placed beginning July 13. However, you can keep a list of Denver Public Library titles you want to hold later.

How can I access library resources?

While physical locations and collections are currently inaccessible, many online resources, including library databases, eMedia and our Ask Us Chat service are available during the closure.